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All our products have a two year warranty with the exception of batteries and connection cables which have a 6 month warranty.
All products that have been damaged or dropped accidentally are not covered by the warranty.
The customer is responsable for sending their damaged products to any one of our world wide distributors for repair and they will
cover the costs of sending the repaired product back to you. Ask for the nearest distributor in your area: sat@countermatic.com
Required Documentation:
+ Proof of Purchase (orignal invoice)
+ Serial Number
+ Comments about the malfunction
+ Contact person's name and telephone no.
Please ensure that you register your new Countermatic device on our website upon purchase to help you keep track of your warranty information in case of loss of invoice.
For more information please contact us at:
Countermatic Customer Service: +34 629.12.68.29
E-mail: sat@countematic.com
Fax: +34 93-849.79.62
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